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Posted: Sunday, January 7, 2018 7:50 PM

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Position Summary:

It is the responsibility of the Casino Accounting clerk to audit assigned areas as required by Michigan Gaming Control Board (MGCB) and federal regulations while performing excellent guest service. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures, within the framework and intent of the MGM Grand Detroit Mission Statement.

Essential Functions:

Audits casino jackpots and fill slips to ensure accurate payout.

Researches, reconciles and resolves all variances occurring in the Count Room, NRT Machines, Freeplay, Pointplay, and Easypay, and documents all instances of non-compliance.

Audits and verifies slot machine drop schedule and inputs utilization log into the system. Ensures player rating slips are entered accurately.

Reads meters and records figures.

Records daily audit totals in a timely manner.

Generates daily, weekly and month-end reports, and responds to requests from management for standard departmental reports.

Performs required MGCB audit procedures.

Audits food, beverage and retail activity to ensure accurate transactions in accordance with MGM Grand policies and procedures. Report discrepancies to department supervisor and/or management for appropriate handling.

Promotes and maintains the highest level of customer service to all guests while staying alert to their needs.

Responds effectively to guest inquiries related to MGM Grand Detroit and the downtown Detroit area providing excellent guest service.

Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.

Performs other job-related duties as assigned.

Knowledge, Skills and Abilities:

21 years of age or older. High school diploma or equivalent.

One year accounting experience. Six months of practical bookkeeping and/or auditing experience preferred.

Proficient knowledge of Microsoft Office to include Word, and Excel.. Proficiency testing will be required.

Excellent guest service and hospitality skills.

Strong problem solving and listening skills.

Self-motivated with excellent organizational skills and attention to detail.

Ability to handle and maintain confidential information.

Ability to lift and carry up to twenty (20) pounds at a time.

Ability to perform various activities such as constant standing, walking, frequent bending, reaching, kneeling, and squatting.

Ability to work in an environment where pipe, cigar, and cigarette smoking is permitted.

Ability to multi-task several activities and duties simultaneously.

Ability to function and act independently.

Ability to work well with people, in a team environment, and to communicate effectively both written & oral.

Ability to function in a fast paced environment, under short time constraints, and within established deadlines.

Ability to work a flexible schedule including extended hours, weekends, and holidays.

Obtain/maintain Michigan Gaming Control Board Level 2 Occupational License.



• Location: Detroit

• Post ID: 44987307 detroit is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018