Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services. Applicants or employees with disabilities must be offered any reasonable accommodations, which are necessary for them to be able to perform the essential functions of a position. Job Summary The Senior Administrative Assistant provides administrative support services for five or more Partners, Principals, and Managing Directors from various functions of Deloitte. While the nature of the job responsibilities will remain primarily administrative, they may differ based on the requirements of each client being served. This position requires a high level of confidentiality and discretion in communications, strong professional and ethical standards, the ability to manage multiple relationships both internally across the firm and externally with clients, excellent time and project management skills, and an ability to understand and adapt to the clients business needs. An advanced proficiency level of administrative skills including communication and computing is required. This position will require flexibility around overtime. Illustrative Duties and Responsibilities: Administrative Provide administrative support for internal clients (such as partners and managing directors of the firm). Coordinates meetings and conferences and may attend department meetings and prepare minutes as directed. Handle sensitive/confidential information requiring a high level of discretion. Develop a good working relationship with all levels of staff in all departments. Cultivate relationships and maintain contact with external clients on behalf of internal clients. Function as a backup for other administrative professionals within the group and support other teaming activities as directed. Prepare requisitions for specific office purchases with appropriate authorization and arrange for payment. Search and collect information from various internal/external sources to provide preliminary research. Make time and expense entries accurately in a timely manner. Communication Compose business correspondence under direction from the clients served. Handle all incoming calls proficiently and follow through with issues raised with appropriate parties. Provide communication summaries and place calls on behalf of client as directed. Arrange essential mail both paper and electronic to help expedite client actions and avoid missing deadlines. Document Creation Prepare professional business communication documents including memos, letters, invoices and emails with some direction from client. Adhere to firm directed formats including fonts and logos for all internal and external communication documents. Organizing and Planning Arrange and reserve conference rooms, catering, audio visual and telephony equipment for meetings and conferences as requested by client. Arrange international and domestic travel under guidance from the client in accordance with firm policy. Coordinate and arrange logistics for external functions including meetings, conferences, entertainment, receptions and dinner arrangements with minimal direction from the client. Prepare official agenda for meetings. Compile materials for training and meetings with minimal direction and instruction from client. Filling and Document Management Develop and maintain effective filing system for the management of client needs and requirements, including classified and confidential files. Maintain contact details for client (business contacts, etc.). Process records for destruction or disposition with supervision. Maintain and update electronic files in eDRMS, eRooms and SharePoint sites as requested.
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