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Posted: Friday, January 5, 2018 8:52 PM

Job DescriptionServiceNow ArchitectAHEAD is seeking experienced consulting professionals to architect and deploy within the ServiceNow space. Our clients require a proficient and reliable IT service management platform, enabling them to transform their conventional IT foundation to a service based business.As a leading member of our Services team, this role will be responsible for leading implementation engagements of Service Management utilizing the ServiceNow platform.The ServiceNow Architect will work with IT service owners, process owners and various service delivery groups. They will collaborate with diverse and potentially demanding business customers in a professional and courteous manner. There is an expectation of, at least, 25% travel.​Roles and Responsibilities: Serve on deployment teams to architect and deploy solutions within the ServiceNow platform for customersInterface with customer team members to capture business requirements and translate them into appropriate technical solutionsCreate high quality client-facing deliverable contentEnsure customer continuity, from pre-sales to deliveryProvide high-level customer satisfaction for all engagementsQualifications: ServiceNow experience requiredExpert level knowledge in ServiceNow scripting and Web Technologies (JavaScript, XML, HTML, AJAX, CSS, etc.)Proven experience with ServiceNow configuration elements (LDAP, VPN, SSO/SAML, etc.)Deep understanding of the software development lifecycle process, including requirement analysis, quality assurance, design, scheduling, implementation, issue tracking, version control and deploymentAbility to socialize ideas, make recommendations, and gather team consensus to solve problemsServiceNow certification (Implementation certification) is a plusITIL Certification (Practitioner or Service Manager Certification) is a plusBachelor’s degree in Information Systems or related fieldCompany DescriptionAHEAD transforms how and where enterprises run applications and infrastructure. From strategic consulting to implementation and managed services, we create tailored solutions at all stages of the enterprise cloud journey.


• Location: Detroit

• Post ID: 44990967 detroit is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018