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Posted: Wednesday, May 10, 2017 4:19 AM

Job Description:/h3:

: Manage assigned customer accounts to ensure customer satisfaction in the area of product, price, quality, service, and technology. Under limited supervision and instruction, acts as the main liaisons and negotiator with the customer and internal team members.
* * Experience working with Ford a must
** Experience with automotive chassis or drive train required
* Oversee or act as the project manager to overall customer satisfaction.
* Lead / motivate internal team members from other departments; Sales drives the organization.
* Ensure all engineering changes made to products are correctly priced and submitted to the customer on a timely basis by utilizing the internal systems and procedures in place for communicating changes.
* Meet with customers on a regular basis to review pricing and design changes submitted to ensure customer
confirmation/approval of pricing.
* Strong Excel / spreadsheet skills.
* Well organized and good with numbers.
* Manage other areas of the account such as payments or follow:up on past due receivables. Negotiate with the customer as needed to resolve any open financial issues (could be freight, packaging, returned shipments for non:conforming goods). This negotiation should be subject to limited input from direct supervisor.
* Communicates frequently with engineering, sales, cost estimators, customers, and managers to ensure current status relative to pricing, design, program issues, part issues, contract terms and conditions, and all other customer issues.
Company Description:/h3:
Automotive tier 1 OEM manufacture


• Location: Detroit, livonia

• Post ID: 30841868 detroit is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017