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Posted: Tuesday, May 9, 2017 1:12 PM

Job Description:/h3:
Next Generation Tool (NGT) Training Analyst (4213)

Major Job Duties and Responsibilities:
Improve the training materials and shall collaborate with technical team and the Knowledge Center to ensure the courseware is relevant and in line with latest released version of software that is currently being deployed
Support improvement of training material and collaterals (such as lab guides) to ensure that the improvement feedback is effectively implemented and resolved
Support training instructors to complete all necessary class administrative functions like development and maintenance of class timing to schedule, keep project attendance, class room reservations
Conduct classroom and virtual training, as scheduled
Provide floor support for the teams assigned and report progress
Lead Workshops with assigned teams to provide hands on guidance and support
Demonstrate to team how a specific capability can be operationalized using tools
Pilot tools capabilities
Troubleshoot in event of tool issue/failure to resolve the problem
Troubleshoot conflicting requirement and resolve
Resolve assigned teams concerns by communicating and working with specific technical team to close assigned Work Tickets.
Build and report user adoption metrics
Maintain rollout and user adoption scorecards and provide weekly updates of progress for assigned teams
Help communicate and resolve teams issues when the assigned team is affected by an IT event
Participate in all required meetings with Knowledge center, instructors, User adoption teams and assigned engineering teams and ensure assigned actions are closed in a timely manner

Experience:
Must have a minimum of three years of experience in a comparable Training role
Must have experience with IBM Rational Next Generation Tools (NGT), including IBM Rational DOORs Next Generation, IBM Rational Jazz, IBM Rational Team Concert, IBM Rational Quality Manager, IBM Rational Performance Tester, IBM Rational Collaborative Lifecycle Management Solution, etc.

Education:
Bachelor Degree of Science (Computer Science preferred)
Will look at individuals with this experience.

Location: Warren, MI

Duration: Long term contract : 12 months +
Company Description:/h3:
ektello is a national staffing firm that places Creative, Marketing, Digital and Information Technology talent. With a team of experienced industry veterans we have developed a global network to ensure great service for our talent network and our clients. We provide business savvy, creative and technically proficient individuals with great opportunities to grow their careers.
At ektello, we are all about delivering the best experience for both our talent and clients. Our goal is to create the most seamless career search and hiring process, while always providing the most experienced talent.
We believe that each person brings a unique set of skills and each position requires the same.
Our Talent is Connecting the two
ektello...Experience Delivered
Check out a full list of job opportunities: ektello/search:jobs/

Source: https://www.tiptopjob.com/jobs/66863768_job.asp?source=backpage


• Location: Detroit

• Post ID: 30808798 detroit
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