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Posted: Thursday, February 22, 2018 9:08 AM


Marston Optometry
Livonia, MI

Benefits Offered 401K, Vision
Employment Type Full-Time

The key primary responsibility of the Optician is to provide eyewear to the patients of our practice. This includes all fitting and dispensing of eyewear within the boutique. Also as a Frame Stylist the responsibility is to educate our patients on the various frame, lens and materials to empower their purchasing decisions.

Delivering an exceptional purchasing experience for the patient is paramount. The Frame Stylist will process patient orders including taking the appropriate measurements, documenting patient charts and collecting fees. Communicating order fulfillment and dispensing procedures will ensure our patients have an optimum experience.

We recognize the doctor to optician handoff is imperative to successful eyewear sales. Therefore, the optician will work directly with the doctor(s) to ensure the handoff process is executed to the standards of the practice.

Job Responsibilities:

Assist patients with frame selection with an eye towards multiple pair sales
Measure and complete full ordering process for patients
Handle all minor repairs and frame adjustments
Place all eyewear orders and work with the lab for appropriate delivery
Communicate to patients delivery expectations according to the practices dispensing policies
Manage all warranty replacements for patients and product returns to vendors
Dispense eyewear to patients with a focus on delivering an exceptional customer experience
Demonstrates a working knowledge of insurance benefits and the ability to communicate said benefits to patients

About Marston Optometry:

Private Practice Optometry Office serving Livonia for over 78 years.

Company website:

• Location: Detroit, Livonia, MI

• Post ID: 46707552 detroit is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018